FAQ

Shipping Charges

Mainland £8.50

London £ 9.50

Isle of Wight/Isle of Man/ Channel Island/Islands £26.50

Scotland not including Island & Highlands £9

Scotland Highlands/Islands £20 (AB10-16, AB21-25, AB31-32, AB39, AB41 AB51-52, IV1-20 IV30-32, IV36, IV63, PH3-13, PH15-26, PA21-33, FK7-21, KY99, DD10-11)

The following postcodes are subject to a 2 - 5 days service (AB30-38, AB42-45, AB53-56, DD8-9, IV21-28, IV40, IV52-54, PA34-40, PH30-41, PH49-50, KW1-14, PA80)

Please select the correct shipping option for your area to avoid any delays

Please where possible leave a safe place option. Our delivery agent will attempt delivery twice if you haven't left any safe place information then a redelivery fee of £8 is due before delvery can then attempted again.

We always aim to ship your parcels as soon as possible but please allow up to 5 working days for your order. If you have not received your delivery within 5 working days of your order being taken, and you have we haven’t been in touch to advise of a shipping issue then please contact us on 015394 22290 or email us shop@beergb.com

We currently use APC as our courier. Unfortunately we are unable to specify an exact day or time of delivery. If you are not in when we try to deliver, then a card will be left through your door and your parcel will be left at your local depot for you to arrange a more convenient delivery day OR if you have a safe place where you would like your parcel leaving please let us know by leaving a note for us on checkout. A tracking link will be sent to you once your order has been processed which you can enter on the APC website to track your parcel. Usually you can see an ETA 2 hour delivery window once you have entered your information.

Please allow extra time during bank holiday weekends. Please note we are no longer offering designated delivery days or Saturday delivery.

Some times things go wrong like a smashed or missing parcel. We keep an eye on your parcels to check on their journey so in case of a missing/smashed parcel we can send out a replacement ASAP and apologise for any delays in this case. But if you have any concerns on your parcel please get in touch.

Use the notes section on the checkout for delivery information. 

Collect during opening hours. Please wait for your ready to collect email before collecting your order.

Please email us on shop@beergb.com or call one of the shops during shop opening times and we'll be happy to assist.

If you prefer to call please ring our Ambleside shop on 015394 22290

We have one small table open Thursday - Sunday. You are welcome to drink in during these times:-

Thurs: 2pm - 5pm

Fri & Sat: 2pm - 6pm

Sun: 2pm - 5pm

The other days are our delivery days so we don’t usually have the space. They are often quite big deliveries.

Drinking in from 2pm is so our lovely staff are able to get their lunch break.

Unfortunately we can no longer offer draft beer as we simply do not have the space since we opened our online shop.

Unfortunately our Cockermouth store has now closed. Thanks so much for all your support over the last 5 years. We will miss you. We will always be online and at our Ambleside shop 🖤

If you have any queries please email us at shop@beergb.com