Privacy policy

At  BeerGB / Beer Ambleside we are committed to protecting and respecting your privacy.

With this in mind and the new data protection legislation known as GDPR , we have made some changes to our terms and conditions.

These include:

The data that we hold: How we use it : Why we need it: Who has access to it:

What your rights are : New details of who to contact with any queries

This revised Notice sets out your rights under the new legislation .

 – Director

Background

BeerGB/ Beer Ambleside is committed to protecting the data it collects and using it fairly  to contact existing customers , potential customers and customers with relevant information and applies the current laws , which are known as the General Data Protection Regulation (GDPR).

Beer GB Ltd.  will be the controller of the personal data you provide to us. Our registered address is Low Bield, Knipe Fold, Outgate , Ambleside LA22 0PU. Our Data Processor is Beer GB Ltd. and can be contacted via email at  info@beergb.com

How The Law Protects You

Your Privacy is protected by Law .

Data Protection Law says that we are allowed to use personal information only if we have proper reason to do so. 

The Law says we must have one of the following reasons:

• To fulfil a contract we have with you
• When it is our legal duty, or
• When it is in our legitimate interest , or
• When you consent to it.

A legitimate interest is when we have a business or commercial reason to use your information although even then it must not  unfairly go against what is right and best for you.

Information we collect about you

We may collect information about you that may include for example your name , address , telephone number and email address.

Examples of sources of data we collect about your company or you are:-

• Account application form
• When you communicate with us over the telephone , social media or our website.
• via letters or email
• cookies
• Payment and Transaction details
• Internet
• Publicly available information

If you are applying for an account then we may collect data about you from third parties to ascertain the level of credit to offer you. These third parties will have their own privacy notices and data sharing policies. The companies we are likely to use for this purpose are :

• Experian
• Comapny Check Ltd.
• Top Service
• Public Information
• Companies House.

How we process your data 

GDPR law say that we can only use your personal information if we have proper reason to do so . This includes sharing data with third parties.

We  may Process your personal data for the following reasons , if relevant:-

• To administer your account with our company
• Responding to your process applications for account services
• Extending credit to you.
• Credit checking
• Notifications to changes in our terms and conditions
• Communicate with you about company news and events , updates to your account and other activities we are involved in that we believe may interest  you
• Provide advice or guidance about using our services
• Carry out marketing activity
• Collect and recover money that is owed to us
• Tailor your experience on our website
• Communicate with you via social media
• Respond to complaints and seek to resolve them

We process this data on the basis of our legitimate interest to run our company in an efficient and proper way for the benefit of our customers. This includes managing our financial position , planning, audit, communications, business capability and to exercise our rights set out in agreements and contracts. We also process your personal data where required to comply with laws and regulations that apply to us.

How we will use information about you

Data is stored securely within our offices and systems to prevent unauthorised access. No data held will be supplied outside of the European Economic Area. We operate various data and security policies that are complied with to ensure the safe keeping of the data we collect.

Staff are trained and regularly updated to ensure they treating your data within the guidelines of this notice.

 Retention period

There are various lengths of time data is kept for depending on need and other laws we adhere to. You have the right to be forgotten in our data base for as long as there isn’t an over-riding legitimate business need.

Unless we explain otherwise to you , we’ll hold your personal information based on the following retention periods for data:

Financial records 7 years

Credit Reports and warning notices 7 years

When we may share your information

We will treat your personal information as private and confidential , but may share it with and disclose it to third parties if :

• You consent
• Allowed by any agreement entered into by you
• Needed by a third party to help manage your records (such as our accountant or IT advisors) subject to a separate service contract to protect your information
• HM Revenue and customs or other statutory authorities who require it
• The Law , Regulatory bodies or the public interest permits and requires it
• Required by us or others to investigate or prevent a crime
• Required as part of our duty to protect your accounts
• We will not sell , distribute or lease your personal information to third parties unless we have your permission or are legally required to do so.

What are your rights

You have the right to ask us to provide you with access to and rectification or erasure of your personal data . Providing you with this information is free of charge, but charges may apply to repeated requests for the same information.

You have the right to ask us to provide to you or a third party the personal data you have provided to us in and electronic format.

You have the right to object to certain purposes for processing , in particular direct marketing.

If you wish to raise a complaint on how we have handled your personal data , you can contact our Data processor who will investigate the matter further.

If you wish to stop us from providing you with marketing information or require any further information then you can opt out by emailing info@beergb.com  or write to us at  Beer Ambleside , 8 Kelsick Road , Ambleside , Cumbria LA22 0BZ.

if you are un happy with the way in which your  personal data may be processed then you have the right to complain to the Information Commissioners Office which is the regulator for data protection.

Changes to this policy

Any changes we make to this policy in the future will be communicated to you via email , letter or our website , for which this notice is set out.

 Breaches

In the event of any breaches that we believe there is a serious breach to our systems or data we will inform the Information Commissioners’ Offices within 72 hours and will inform affected customers as soon as practically possible there afterwards.